Claims Coordinator Wealth

Description:

What you will do

• Review and set-up new claims for Wealth Claims examiners for Canada Life, London Life and Great West Life systems including PIP, CAP, RPS, SAS, Unitrax, ICS, IB15 and SC03
• Correctly adding new claim details to the Wealth Claims Database, JIRA, and OnBase to support the Claims digital workflow
• Ordering client files from the RAM Centre
• Sorting, reviewing, and matching electronic, post office, servicing offices and courier mail/requirements to digital claim files
• Monitor and manage multiple Claims shared email mailboxes
• Re-route mail/documents received to appropriate areas within the company
• Liaise with other business departments to share client information
• Returning paid files to the RAM Centre and/or preparing documents for scanning into ONBase and indexing
• Sorting, matching, and mailing of outgoing Claims cheques
• Print, distribute weekly follow-up reports to Claim’s files/examiner’s
• Filing pending and paid claim files when needed

What you will bring

• Knowledge of PIP, CAP, RPS, SAS, Unitrax, ICS, IB15, SC03, Investment Centre and OmniRim would be an asset
• Knowledge of Outlook, JIRA, OnBase would be an asset
• Proven organization and time management skills with the ability to handle multiple changing priorities, and fluctuating work volumes to achieve time sensitive deadlines
• Focus on quality and attention to detail
• Self-motivated and ability to learn quickly
• Effective communication skills to work within a team
• Excellent team player with the ability to work independently
• Analytical ability – uses acquired knowledge of systems and business to solve challenges