Description:
Key Responsibilities:
Café Management
- Set up and maintain the Point of Sale (POS) system.
- Manage inventory, identify new product opportunities, and maintain relationships with suppliers.
- Analyze sales data and adjust operations to maximize efficiency and profitability.
- Oversee inventory management, pricing models, visual merchandising, and café partnerships.
- Train, schedule, and supervise café staff, ensuring exceptional customer service.
- Oversee daily cash handling, including balancing cash drawers, reconciling sales reports, and ensuring accurate bank deposits
- Oversee social media promotion and execution of marketing initiatives to promote Café
Staff Recruitment, Training & Supervision
- Assist the Executive Director with recruitment efforts:
- Draft job postings, distribute advertisements, review applications, and schedule/conduct interviews.
- Complete onboarding paperwork for new hires.
- Train and supervise summer staff for the Café and In-Water Fleet Exhibit.
- Create staff schedules and ensure daily tasks are completed efficiently.
- Troubleshoot technical issues with payment processing systems and ride boat booking software.
Museum Event Coordination
- Assisting with overall planning and development of events
- Logistics, budgeting, and tracking expenses
- Permit applications
- Bar setup and ordering rental equipment
- On-site execution of events
On-Site Space Rental Coordination
- Serve as the primary liaison with caterers, rental companies, and customers for venue rentals.
- Oversee event logistics, including setup, tear-down, and onsite representation during venue rentals.
- Ensure venue rentals event run smoothly, providing a professional and welcoming experience for clients.
- Manage online listings
- Develop and coordinate social media promotion and oversee staff in executing marketing initiatives to promote venue rentals
Qualifications:
- Experience in café/food service management, recruitment, and event coordination.
- Strong leadership and interpersonal skills, with the ability to train and supervise seasonal staff.
- Excellent organizational and data analysis skills, with a focus on improving efficiency and profitability.
- Proficiency with POS systems and troubleshooting payment technology.
- Smart Serve certification (or willingness to obtain).
- Ability to perform effectively in a fast-paced environment, managing stress while maintaining a focus on quality and customer satisfaction.
- Knowledge of Gananoque and the Thousand Islands region is an asset.