Business Development Manager

Description:

The Donor Relations & Field Operations team is responsible for supporting Canadian Blood Services by collecting plasma in a safe manner to enable safe products which save lives every day. In this role, you will be responsible for generating and identifying leads, building pipeline of potential donors, building relationships and ensuring the growth and maintenance of high quality, committed donor base. You will be responsible for community engagement and maintaining a good public image for the donation centre to ensure there is ongoing public support.

Formula for success

Developing and implementing a strong action plan supported by comprehensive data analysis and applying business development techniques based on interactions and results in the field to ensure that the collection and donor base goals are being achieved.
 

• Organizes and conducts information sessions/recruitment presentations to specific target groups, based on research into the community and its demographics.
• Responsible for finding and engaging with new donors through referrals, networking, and cold calling.
• Manages senior client relationships within assigned territory and works with centre manager on key initiatives to keep relationships active.
• Promotes and enhances a positive public image of the plasma donor centre within the community through public speaking and media engagement opportunities.
• Works closely with marketing and communications to develop a sales action plan to support business development and retention.
• Manages, mentors and directs donor centre staff on implementing sales strategies within the donor centre to exceed targets in assigned territory.
• Business Development Manager will be required to step in to support the centre manager during their absence.
• Builds a pipeline of potential donors, maintaining relationships, and ensuring the growth and maintenance of high quality, committed donor base.
• Work in conjunction with the centre manager to foster an exceptional donor experience.