Description:
As Business Development Manager, your area of focus will be over-the-road sales activity devoted to growing revenue, as well as air and ocean freight across Alberta. Nurture current client relationships and create new partnerships, continually assessing the health of accounts as you strategically secure business to fill the pipeline to achieve goals and hit targets.
Responsibilities:
- Source new customers through creative and ambitious sales activity, developing relationships, and managing current relationships with established clients.
- Manage all aspects of the sales process and input & update all relevant activities utilizing CRM daily. Onboarding new customers and collaborating with the management team to expedite capitalizing on opportunities. Maintain and update opportunity pipeline and sales reports.
- Regular communication with management, collaborating with operations staff to guarantee customer needs are met.
- Develop a strategic plan and set targets to achieve revenue growth.
- Schedule and participate in face-to-face meetings with clients to provide presentations, conduct appropriate needs assessments, and offer solutions to their logistics and supply chain needs.
- Prepare quotations and contribute to RFQ/RFI/RFP processes, working as a liaison between the business and its clients.
- High level of focus on leading continuous improvement initiatives and a commitment to providing exceptional customer service.
Qualifications:
- 2+ years experience in a Business Development role preferred.
- 2+ years experience working in the 3PL industry preferred.
- Requires a minimum of 2+ years experience in field sales in over-the-road freight sales.
- Experience in air and ocean freight is an asset.
- Intermediate experience with CRM software; experience with Cargowise software is an asset.
- Intermediate experience with MS Office applications.
- Strong written and oral communication skills.
- Proven solution selling, business development, and customer service skills.
- Experience in developing a database of qualified sales leads and opportunities.
- Self Motivated, results-oriented with a strong desire to succeed.