Description:
We are looking to add a Business Development (BD) Coordinator to our Canadian team. This position can work from either our Ottawa or Toronto offices. The ideal candidate is a confident, self-driven professional with the potential to take on higher level responsibilities on a fast-tracked basis.
Reporting to the Head of Business Development (Canada), and working closely with the Canadian practice partners, associates, and other firm administration colleagues, you will provide support across the full range of sales and marketing initiatives in line with the firm’s strategic objectives, brand maintenance and client care goals. From the start, you will take ownership of many of the department’s routine and recurring responsibilities. Over time, you will be empowered to take the lead on certain of the department’s initiatives.
RESPONSIBILITIES
- Business growth – work with the Head of BD to develop client care objectives and tactics for practice groups, sectors, key client teams and individual partners and associates. Track results and suggest areas for improvement.
- Pitches, Proposals and Presentations – develop and update information packages and other pitch and proposal materials. Assist with customized responses to RFPs. Ensure all communications are brand compliant.
- Directory and Award Submissions – maintain a calendar of preferred and planned opportunities, manage a database of work examples, and assist with the preparation of submissions. Track results.
- Conferences and Client Visits – assist in the preparation of conference attendance and client visit planning and proposed budgets; ensure conference registrations are made on a timely basis and in accordance with approved budgets; work with attendees to prepare for client and contact meetings and, post event, to organize follow-up activities.
- Events – assist with the planning, administration and delivery of in-person and virtual events.
- Marketing Materials – create new marketing materials (emails, short brochures, etc.) to support client care and other programs; provide ongoing review and revision of all collateral. Maintain an inventory of materials available.
- Website – collaborate with the firm’s Global Digital Manager to create and update content for practice areas, sector pages, articles, news items, biographies, etc.
- Social Media - collaborate with the firm’s Global Communications Manager to develop and finalize social media posts for the Canadian practice. Provide guidance to firm members on best practices to leverage social media to build their professional profiles.
- Budgets and expenses – assist in the preparation of the annual department budget, quarterly monitoring of actual expenses and explanation of variances.
- Branded items: make recommendations for creative and practical branded items; source items and work with Office Managers to monitor inventory.
- Vendors - be the first point of contact for specified vendors (business cards, photography, etc.); obtain quotes where required, obtain approval for expenditures, and provide Finance with the information required to process payments.
- Department Inbox - monitor the Business Development Inbox and triage requests.
SKILLS AND QUALIFICATIONS
- Client service orientated
- Positive, can-do attitude with good problem-solving skills
- Thrives on constructive feedback
- Proven ability to work well both independently and in a team-oriented environment
- Embraces continuous learning
- Strong interpersonal skills
- Ability to handle various stakeholder demands with tact and diplomacy, especially when under time pressures
- Excellent communication skills
- Excellent time management and organization skills
- Excellent attention to detail
- Tech savvy
- Advanced level skills in Word, Excel, and PowerPoint
- A working knowledge of Canva or similar graphic design platform
- French language skills are desirable, but not essential
PROFESSIONAL QUALIFICATIONS AND EXPERIENCE
The successful candidate will have:
- a degree level qualification or equivalent in a relevant subject (e.g. Marketing / Business Studies)
- a minimum of 5 years’ experience in a business development / marketing role
- experience working within a professional services environment