Description:
Through collateral relationships with respect to the Director which includes corporate strategies, shareholder goals, industry environment, stakeholder associations, budget, and performance targets, the manager will do the following:
- Manage and coordinate the planning, organizing, scheduling of activities associated with projects for customers. Assign work to ensure that quality and accuracy of work are maintained and on schedule.
- Provide advice, guidance and direction to staff in the resolution of work related problems, as well provide clear expectations and performance measures. Provide leadership through demonstration and response to staff requirements to achieve targets and quality objectives. Make effective recommendations on human resource issues, including career counselling, hiring, discharge, discipline and resolving work performance problems.
- Develop and influence the applicable regulatory framework, ensuring that the company's revenue risk exposure is minimized.
- Develop and advance new program concepts and regulatory frameworks, including reviewing other jurisdictions. Manage research on customers, technologies, programs, etc.
- Manage staff in the development of pilot projects for customers and or full scale program offerings including qualifying criteria, incentives, potential external vendors, and estimated benefits.
- Work cooperatively with external partners to gain participation, cost sharing, or information sharing, on coordinated pilots or programs.
- Develop approved product and vendor lists and negotiate with third parties to provide cost effective program opportunities for customers and favourable business case for the company.
- Manage staff in the development of industry developments, government policy and regulatory changes and market place developments are dequately considered in the development of Hydro One's customer programs and contracts for program partners and accept accountability for actual program results.
- Manage the development of marketing materials for customers and trade allies, working with both internal and external resources.
- Manage staff in the preparation of business plans, business cases, cost benefit analysis, preparation of regulatory filings and submissions (as applicable) including setting performance measures and participating in benchmarking of customer projects and initiatives and other proposals related to customer programs.
- Participate on regulatory or stakeholder committees, and be available to provide oral witness testimony at regulatory hearings, if required.
- Maintain appropriate management reporting, and tracking and evaluation.
- Act as an internal consultant and advisor for key strategic initiatives and coordinate strategic projects across lines of business, as required.