Description:
The Underwriter is responsible for the individual assessment of evidence of insurability for applicants’ requesting personal health, life, critical illness insurance sold through Sun Life Advisors and through our direct to client application. The individual would conduct a review of complex medical and financial information to determine the classification of risk exercising sound and accurate judgement.
As a member of the team, the Underwriter communicates with various sources, assesses evidence of insurability and executes underwriting decisions, adhering to quality and service level standards.
What will you do?
- Provides technical expertise in assessing morbidity and mortality risks using an individual underwriting methodology
- Interprets business financial statements and tax forms to calculate earned income
- Works independently on complicated applications within approval authority
- Communicates directly with applicants and benefit administrators on underwriting decisions
- Handles difficult phone calls from applicants who have been declined or approved substandard for insurance coverage
- Provides support in implementing continuous improvements
- Actively participate in team meetings and supporting the team with its objectives
- Inspire the trust of others and work with integrity
What do you need to succeed?
- Excellent verbal and written communication skills with the ability to be persuasive in negative situations and write clearly and informatively
- Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide and the position reports to a unilingual English-speaking manager outside Quebec
- Well organized individual with strong analytical skills, excellent problem solving ability and attention to detail
- Must have a positive attitude and commitment to quality service
- Ability to remain calm under pressure
- Must be a strong team player
- Inspires the trust of others
- Comfort with ambiguity; track record of success at turning vague information into sound underwriting decisions
- Completed or working towards Fellow, Life Management Institute (FLMI) or Fellow, Academy of Life Underwriting (FALU) is an asset