Description:
Remain Current and Conversant with Compliance Requirements, Trends, and Best Practices
- Maintain awareness of legislation, regulations, and standards related to absence management and benefits administration to ensure compliance within area of responsibility
- Participate in industry groups, networking with peers to gain insights into trends as well as arrangements of comparable entities
- Participate in professional development to aid in ongoing knowledge and skills acquisition
Effective and Accurate Administration of Benefits Arrangements
- Responsible for the administration of the Group Benefits program (Life, LTD, Extended Health, Dental, EFAP), including but not limited to the following:
- Coordinate the annual overage dependent eligibility verification process, including employee communications and addressing coverage requirements each September 1
- Monitor age related events and issue monthly communications to employees who reach significant age milestones that result in changes to benefits coverage (i.e., age 65/69/71)
- Monitor error reports from weekly interface with healthcare benefits provider; identify issues and work with colleagues within HR and vendor to resolve
- Manages life insurance claims processing for employees and retirees; prepares letters to beneficiaries and assists with claims submission requirements
- Liaise with third party providers to support issue resolution
- Responsible for the administration of other employee benefits arrangements (including Staff vacation, sabbaticals, vacation exchange programs, temporary reduced workload/reduced workload to retirement, deferred salary), including but not limited to the following:
- Ensure entitlements are provided accurately in accordance with eligibility criteria and other established plan design parameters and policy provisions
- Administer Staff (regular and temporary) vacation accruals and adjustments, special arrangements, and terminations/retirements within the HR/Payroll system (Workday); ensure the carryforward and forfeiture rules are adhered to and approvals are obtained for exceptional circumstances; support the finalization of the monthly payroll cycle by providing review and confirmation of accuracy for any vacation accrual payouts
- Process special arrangements including the management of employee records within the HR/Payroll system (Workday) for approved reduced workload, vacation exchange, and regular recurring and irregular part-time Staff employees, and the corresponding communication requirements
- Support the completion of Employee Action Forms (EAFs) in the event of an involuntary employment termination (including death); review details to confirm accuracy of employee benefit arrangements (e.g., life insurance amount) and input vacation accrual payout amounts
- Collaborate with other HR teams to identify challenges with existing functionality and/or test new functionality required to administer benefits