Aws Cloud Systems Engineer

Description:

Key Responsibilities

• Conduct Proof of Concepts (PoCs) as required, with clear success criteria and testing aligned with our strategic goals.
• Work with Enterprise Architecture group to build technology roadmaps. Initiate Continuous Service Improvements (CSI), recommend solutions and/or changes to improve performance, stability, functionality, or systems management processes.
• Explore new AWS technologies to determine benefits to the corporation and provide recommendations.
• Plan, build, and run all aspects of the AWS infrastructure.
• Assist in implementing policies and procedures for IT operations (Incident, Problem & Change Management)
• Conduct cybersecurity-related testing and remediation, including source code security review, penetration & perimeter testing, Rapid 7, firewall, connectivity, and system monitoring.
• Research, analyze, and resolve cybersecurity vulnerabilities within the AWS environment.
• Leverage AWS security tools to measure and enhance our environment.
• Work with AWS management tools to remediate and manage the environment.
• Manage Role-Based Access Control (RBAC) for multiple environments from Azure, AWS to SaaS
• Ensure regular communication status reporting with the Project Sponsor, sites, users, and deliver projects on-time.
• Provide third-level support for production incidents as needed, perform emergency remediation if necessary.
• Conduct post-incident root cause analysis.
• Ensure all AWS Connect systems are monitored for problems and take corrective actions urgently when required.
• Establish vendor services and resolve problems, as applies to AWS technology.
• Ensure up-to-date documentation outlining all procedures and relevant configurations for recovery, administration, and troubleshooting purposes are available.
• Ensure all changes to the environment are deployed using Foresters CI/CD DevOps pipeline.
• Ensure all changes to the AWS environment are being documented and maintained.
• Other duties as assigned.

Key Qualifications

• Post-Secondary bachelor’s degree in computer science, programming, Network Engineering, or relevant Engineering field coupled with related Professional Certifications/Designations
• Full knowledge of DevOps disciplines and alignment for Foresters CI/CD processes, infrastructure as code development.
• Security conscious with 5+ years of experience providing system administration support in a production environment, with a focus on AWS Connect
• Good knowledge of telephony, networks, load balancing, switching, firewalls
• Exceptional understanding of AWS, Microsoft Azure, Windows servers
• AWS certification such as AWS Tech Essentials, Developer Associate, etc. is desirable.
• Good understanding of Linux RHEL & CentOS
• Exceptional expertise and experience with Microsoft365 & Active Directory
• Proficient in managing virtual environments infrastructure
• Excellent communication skills (both written and verbal)