Associate, Process Manager

Description:

We’re focused on helping associates live well—physically, financially and emotionally. When you join us, we support you and those who are most important to you, offering full coverage for spouses, domestic partners, and dependents. We’ve designed our benefits program to be flexible, comprehensive and consistent across our organization. From health and fitness center discounts, to training and professional development programs—and much more—you’ll discover that Capital One is committed to helping you live your best life.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

A day in the life of a Capital One Process Manager.

Embedded within a cross-functional team, you’ll bring your strategies to life from ideation to execution ultimately being accountable for both customer and financial outcomes.

What you’ll bring to the table

• Storytelling expert: You are able to interpret data, come up with a point of view, and provide a recommendation to your stakeholders. You will leverage that data to tell a story and be able to explain the why, how and so what.

• Project manager: You can effortlessly lead projects by developing highly detailed workback schedules and ensuring all elements of the project are on track by working with teams across the organization.

• Strategy & risk focused: You use strategic frameworks that balance business and customer value, and translate a customer problem into something tangible.

• Relationship builder: Did someone say connect the dots? You’re on it. You have proven experience in collaborating with internal departments (i.e., Business and Data Analysts, Operations/Production, Legal, Creative, Digital Product Managers, etc.) to ensure intents are delivered on-time.