Description:
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
What you will be doing
PRIMARY DUTIES AND RESPONSIBILITIES:
- Support all quantitative & qualitative projects conducted by the Market Research team
- Assist in project kick-off meetings and team briefings
- Conduct background research as required to guide development of relevant proposals, questionnaires, and discussion guides
- Participate in safety (adverse event) training, review data and ensure that any adverse events are reported as required
- Manage respondent lists and master database, including removal of duplicates, addition of new respondents, updating contact info, and cleaning (consent, CASL)
- Oversee coordination of honorarium payments
- Liaise with translation agencies and validate translations
- Lead online recruitment and interview coordination activities, including invitation drafting, send outs, telephone calls, faxing, etc.
- Research and compile ad hoc recruitment lists, according to project needs
- Monitor fieldwork and send reminders as needed in order to ensure attainment of set quotas within set timelines.
- Transcribe audio recordings from telephone interviews and/or verify accuracy of software generated transcriptions
- Program online surveys using our market research survey platform tool
- Test and validate programming of online survey links
- Conduct data processing and generate tabulations using our data analytics software
- Validate tabulations and quantitative data accuracy
- Code open-ended / verbatim responses
- Coordinate & supervise external agencies involved in online survey programming or data processing
- Prepare graphic shells and PowerPoint templates for reporting
- Populate shells/graphs with results from computer tabulations
- Validate accuracy of numbers in charts and perform overall report quality check
- Assist with the development of project components including key findings, reports, presentations, or other client deliverables
- On occasion, may conduct qualitative in-depth telephone or face-to-face interviews, or using on-line technologies and methodologies
What your background should look like
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
- Minimum of a BA/BComm/BSc degree in marketing, business, or life sciences
- Minimum 1-3 years of experience in market research (supplier side considered strong asset)
- Knowledge and understanding of both quantitative and qualitative market research processes and procedures
- Experience in conducting recruitment, data processing, online survey programming, interviewing, data analysis, OE coding, charting and other market research skills (strong asset)
- Pharmaceutical/healthcare industry experience (strong asset)
- Knowledge of specialized therapeutic areas such as immunology, oncology and rare diseases (asset)
- Knowledge and understanding of the market research environment including MRIA guidelines and best practices, CASL laws, etc. (asset)