Applications Engineer

 

Description:

  • Efficiently resolve 3rd tier customer support cases and other cases escalated from other support teams with a focus on automotive and autonomous driving applications
  • Provide technical expertise and participating in our sales process coordinating and delivering demonstrations and product evaluations within the automotive market, including coordination of the Automotive demonstration fleet
  • Work closely with Sales and Business Development in accordance with the market needs and agreed priorities
  • Direct cases escalated onward to our product development group
  • Offer support and training to our Sales and Support teams to successfully demonstrate and support products within the automotive market, both remotely and on-site
  • Create and maintain training material and application notes, conduct internal and external training, and offering input to customer requirements for automotive-related products
  • Represent the support organization in new product development
  • Accept new products, services, and product enhancements into the support organization, developing material, and training support colleagues

Qualifications:

Must-Have:

  • Degree in Geomatics Engineering, Electrical Engineering, a related discipline, or equivalent experience
  • 2+ years’ experience in a technical support role or related industry experience
  • Exceptional interpersonal skills and ability to get on with others
  • English fluency with excellent verbal and written skills
  • Able and willing to travel occasionally within North America and internationally

Key Success Factors:

  • High attention to detail and exceedingly organized
  • Strong multitasker with keen ability to prioritize
  • Self-motivated team player with proven problem-solving skills
  • Outgoing and energetic with exceptional people skills
  • Works well in a collaborative environment
  • Excellent written and presentation communication skills

Organization Hexagon
Industry Engineering Jobs
Occupational Category Applications Engineer
Job Location Calgary,Canada
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2022-11-04 3:04 pm
Expires on Expired