Application Basis Operations

Description:

IT Technology Services Senior Specialist is responsible for 24x7 availability of SAP systems running in SAP ECS:

• Respond, troubleshoot and resolve alerts and incidents;

• Being an escalation point for, on LLD Level (Last Line of defense), productive issues; Follow change management processes during service request execution;

• Seek opportunities to streamline standard operating procedures through automation; Must feel comfortable working in a fast paced, dynamic and flexible environment;

• Operates effectively in a global 24x7 International team.

WHAT YOU BRING:

• Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management

• Solid understanding of SAP application technology used by ECS esp. the S/4HANA and SAP ABAP platform from a Basis technology perspective (SAP NetWeaver certification highly beneficial)

• Additional Experience in at least one non-NetWeaver technology: BOBJ, SAP Cloud Connector, Convergent Charging, OpenText, HANA XSA, Kubernetes/ SAP Gardener etc.

• Strong capabilities in technical documentation.

• Capacity to continuously acquire new knowledge in an independent and proactive way

• Good analytical and solution-oriented thinking

• Very good communication and networking skills

• Strong customer service focus

• Very good English language skills

Work Experience

• 8+ years’ experience as Technical SAP NetWeaver (ABAP and Java Basis administration) and/or non-NetWeaver engineer on L3 or higher-level operations/support teams

• Strong working knowledge in Linux and Windows operating system platforms

• Strong working knowledge in HANA, Sybase ASE and/or other Database management systems

• Strong analytical skills, working in RCA and problem management area

• Strong working knowledge managing technical documentation and knowledge productization