Description:
Duties of the Role include:
- Administration support & sales/purchase order processing to all company sales divisions.
- Check incoming customer orders against sales quotation and ESI policies.
- Expediting of customer Purchase & Sales orders, with related supply chains.
- Running & management of regular internal and customer service related reports as required.
- Logging of Documentation requirements with doc’s department as required.
- Electronically maintain accurate and detailed records/files on customer job files.
- Responsibility for awareness and action of related personal, department & company
Procedures/KPI’s.
- Need to meet deadlines and work towards set Team and departmental targets.
- Adherence to companies ISO 9000 Quality, and Health & Safety procedures.
- Build relationships working in partnership with all divisions & departments within ESI and other
cross functional teams.
- Other related duties as deemed necessary to support the business.
Ideally the candidate would possess the following skills/experience:
- Excellent IT skills, including experience with MS 365, Excel, MS Word, PowerPoint and ERP
systems.
- High attention to detail and presentation, with technical speed and accuracy.
- Strong Interpersonal & communication skills.
- Committed to Customer Satisfaction and continuous process improvement.
- Be capable of working consistently both as part of a team and on own initiative.
- Priorities to a high level of quality. Set Priorities on a daily basis for all activities in the
department.