Administrative Support Clerk

Description:

The Ombudsman is an independent Officer of the Legislative Assembly with oversight responsibilities under The Ombudsman Act, The Freedom of Information and Protection of Privacy Act (FIPPA), The Personal Health Information Act (PHIA), and The Public Interest Disclosure (Whistleblower Protection) Act (PIDA). The Ombudsman investigates complaints from the public, or on her own initiative, and reviews administrative decision-makings in support of principles of fairness, openness, and accountability; investigates complaints or, on her own initiative, investigates any decision, act or omission relating to a matter of administration by provincial government departments, agencies, boards, commissions, municipalities and other public bodies; makes public reports when deemed in the public interest; and provides informational and educational services to the public, public bodies, personal health information trustees, and the Legislative Assembly.

Conditions of Employment:

• Must be legally entitled to work in Canada

• Satisfactory Criminal Record Check, Child Abuse and Adult Abuse Registry Checks.

Qualifications:
Essential Criteria:

• Certificate or diploma in office administration or an equivalent combination of education and experience.
• Experience providing confidential administrative support including the preparation of correspondence.
• Experience communicating with the public by telephone and in person.
• Experience working with MS Office (including Word, Excel, PowerPoint and Outlook).
• Demonstrated organization and problem-solving skills.
• Excellent interpersonal skills to communicate effectively and courteously.
• Excellent written communications skills.
• Ability to work both independently and co-operatively in a team environment.

Desired Criteria:

• Knowledge/experience working with SharePoint, Maximizer and/or similar database system considered an asset.
• Ability to communicate in French