Description:
We are looking for an Administrative Support Assistant in Edmonton, AB - 12 month contract.
The Administrative Support Assistant is responsible for telephone reception and administrative duties for the Disability Management Services Office (DMSO).
What you will do
- Manage incoming phone call inquiries received on the department toll-free line
- Open, sort and prepare incoming mail.
- Scan mail into the document imaging system and set tasks for team members to review and handle the mail
- Create and mail correspondence to employees, clients, and service providers
- Maintain employee and client information in GWL systems, including entering or updating banking information, updating employee and client contact information, and entering invoice data for payment
- Investigate mail that has been returned to sender and resend the mail as appropriate
- Manage the distribution of files requested from the Records Centre
- Other administrative duties as assigned
What you will bring
- Completion of high school or equivalent
- Proficiency in Outlook, Word, Excel
- Strong keyboarding (50 wpm) and data entry skills required
- Excellent customer service skills
- Ability to work well independently and as part of a team
- Well developed organizational, time management and prioritization skills
- Excellent communication skills
- Well developed problem solving skills
- Commitment to actively live our values of Excellence, Partnership, Integrity and Continuous Improvement