Description:
Administrative Clerk, Correctional Health Services
BC Mental Health & Substance Use Services
Chilliwack, BC
What you’ll do
- Schedule and book client appointments and follow-up appointments which includes booking appointments and Interdisciplinary appointments, adjusting arrangements in accordance with client and centre requirements and notifying clinicians and BC Corrections staff, ensuring that appropriate date, time, and location are provided to BC Corrections staff.
- Register and admit clients into PAC or Health Care Record. Ensure client demographics and appropriate information is complete and accurate and follows up with appropriate clinicians or BC Corrections staff as necessary. Advise appropriate clinicians that the patient has arrived.
- Perform referral functions including duties such as checking to ensure that all information required are complete as identified by specialty clinics, gathering additional/missing information, performing data entry, sending out client questionnaires, and receiving and processing related paperwork.
- Maintain a variety of records by performing duties such as data entry, collating information, maintaining log sheets and client statistics. Follow up with appropriate team members as necessary.
- Type and distribute a variety of technical and non-technical material such as correspondence (including re-direct letters), reports, notices, agendas, notes/minutes of meetings, spreadsheets by utilizing various computerized word processing and spreadsheet software packages, creating files, and editing material for stylistic consistency and grammar as required.
- Perform receptionist and other clerical duties including answering telephones, responding to inquiries and requests for information, obtaining patient files as necessary, greeting clients , printing daily schedule, and forwarding problems and complex queries to appropriate personnel.
- Provide clerical and general administrative support to the Health Care Manager, or delegate, and to the department by performing tasks such as booking meetings, circulating action items, filing, routing paperwork, opening and forwarding mail, faxing, photocopying, preparing mailers and information, arranging for courier, circulating documentation, and ordering standard office supplies by completing requisition orders for authorization/signature and e-forms.
- Perform other related duties as assigned.
What you bring
Qualifications
- Grade 12, plus two (2) years’ recent experience, or an equivalent combination of education, training, and experience.