Description:
Qualifications:
- Completion of Grade 12 or higher, or equivalent
OR
Completion of an appropriate certificate program from an approved business school/college
- Minimum of two (2) years of progressively responsible and diversified work/information processing experience
OR
Minimum of two (2) years of progressively responsible and diversified data entry experience, including general office procedures
- Ability to creatively problem solve and to adapt quickly to change
- Considerable knowledge of modern office practices, procedures and equipment
- Ability to make decisions, format documents, take minutes and maintain records in accordance with established policies, procedures and formats
- Ability to work independently and professionally within a team environment
- Strong verbal and written communication skills, including excellent grammar, punctuation and spelling
- Ability to perform assigned tasks with a high level of accuracy
- Excellent time management and organizational skills, with the ability to efficiently and effectively manage competing priorities, manage a large volume of work, and work under tight timelines
- Customer service focused with the ability to handle various inquiries, maintain effective working relationships within a multidisciplinary team, and effectively manage conflict
- Strong interpersonal skills and the ability to establish and maintain effective working relationships with a focus on collaboration
- Proficiency in relevant software and computer applications, including Google Workspace (Gmail, Calendar, Docs, Forms, Sheets, Slides, etc), Microsoft Office (Word, Excel, etc), and the ability to learn new computer skills; experience with POSSE, Taleo, Ariba and/or SAP is an asset
- Proven ability to effectively handle sensitive information using discretion
- Demonstrate service excellence, embracing diversity and promoting inclusiveness
- Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
- Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
- Applicants may be tested
The City of Edmonton is committed to inclusive, respectful and equitable workplaces that represent the communities we serve. We continuously improve our systems, policies and practices to remove barriers and ensure our employees, in all their diversity, can succeed. We value applicants with a diverse range of skills, experiences and competencies, and encourage you to apply. To learn more, see the Art of Inclusion: Our Diversity and Inclusion Framework here: https://bit.ly/3hd2d95