Description:
In conjunction and cooperation with the Administrative staff, and under the direction of the Director and
Business Manager:
- Reception and front office functions, including liaising with parents, students and guests, registering students for
programs, communicating core messages to the Academy community, receipt and processing of tuition fees and
payments
- Coordinate scheduling of faculty, pianists and students for regular classes, private lessons, special rehearsals and
events;
- Administrative reporting, including submitting weekly reports for AP and AR for group and private lessons,
upkeep of event management documents, and assisting with documentation support for visiting guest artists,
international students and guest teachers;
- Support for special events, including general coordination and on-site assistance at performances, competitions,
Master Classes, and other special activities undertaken by the Academy.
- Technical support, maintaining and updating online registration portal, assisting parents with accessing their
accounts
- Copy writing, contribute content to newsletters
- Project manage recurring seasonal events
The successful candidate will have the following skills:
- Strong organization, critical thinking, and communication skills;
- Is results-driven, detail-oriented and meticulous;
- An ability to multitask, set priorities, meet deadlines and adapt in a fast-paced environment;
- Willingness to perform a variety of tasks related to organization, coordination, and administration;
- Ability to keep calm and professional under pressure and in changing conditions;
- Thorough knowledge of Microsoft Office applications and complete administrative computer tools;
- Experience with email marketing tools such as MailChimp and content writing
- Financial literacy and experience with AR, AP and vendor management
- Ability to work evenings and weekends
EDUCATION/EXPERIENCE:
- Experience working in a professional office environment and performing a range of administrative functions;
- Strong organizational capabilities and experience in drafting reports and presentations;
- Demonstrated knowledge of Microsoft Word, Excel, PowerPoint, Publisher and Outlook.
- Knowledge of Chinese or other languages is an asset.
- Prior experience in the Arts or not-for-profit sector an asset