Description:
We are looking for a professional, confident, and highly communicative Administrative Assistant & Receptionist to join our dynamic team at our digital printing company! In this key role, you’ll be the first point of contact for customers and play an essential part in our operations, ensuring our clients receive excellent customer service.
Key Responsibilities:
- Greet and assist customers at the front counter
- Process customer payments and manage job pickups
- Make calls to clients for payment follow-ups
- Answer phones and assist clients with inquiries
- Quote fine art scanning and printing jobs
- Quote small incoming jobs and process incoming orders
- Process incoming orders accurately and efficiently
- Assist the sales force with collecting deposits and processing payments
- Schedule customer events and tours
- Organize staff and client events
- Data entry and sending files to clients
- Update customer job instructions and coordinate jobs with production staff
Minimum Requirements:
- Fluent spoken and written English
- At least 2 years of Canadian work experience
- Minimum 2 years of experience in a similar role
- Experience in the printing industry (Digital Printing)
- Proficient in computer use and email communication
- Experience with Adobe Suite (Photoshop, Illustrator, etc.)
- Understanding of digital graphics and digital files
- Professional demeanor with excellent communication skills
- Ability to confidently handle customer interactions
Compensation & Benefits:
- Full benefits after 3 months
- Onsite coffee and drinks
- Employee outings and monthly team lunches
- Positive team environment
- RRSP contribution plan
- Flexible time off