Description:
- Providing Microsoft 365 (Office) application support
- Copy typing, formatting and proof-reading documents in Microsoft Word
- Providing support to clinic/SLSO caseworkers with respect to CRO website issues and services
- Providing CRO website overviews to clinic caseworkers on occasion
- Processing clinic/SLSO requests for research, advice and litigation support – applying office policies, identifying issues, triaging and assigning, etc.
- Opening and closing files
- Managing lawyers’ intake schedules
- Registering lawyers for CPDs and maintaining CPD records
- Editing, scanning and posting resource materials and documents to the CRO website
- Entering data, particularly with respect to tribunal and court decisions (incl. legal citations), into structured electronic databases
- Providing litigation assistance to the CRO Barrister, including: formatting, assembling and filing large electronic documents; serving and filing paper and electronic court documents
- Document retrieval from proprietary and government databases
- Arranging in-person and virtual meetings, including reserving rooms, confirming attendance, arranging transportation, and accommodation
- Taking meeting minutes
- Answering and directing telephone calls, occasional in-person reception duties
- Opening mail and directing correspondence
- Interfiling library materials
- Ordering and maintaining office supplies and equipment
- Supporting CRO staff with respect to issues regarding the physical space and liaising with Facilities
- Liaising with vendors, service technicians
Required skills & experience
- Advanced knowledge of, and experience with, Microsoft 365 (Office) applications (in particular: Word, Outlook, Teams, Excel)
- Strong working knowledge of Microsoft Windows, including its tools and file structures
- Demonstrated ability to pay close attention to detail in documentation
- Proven ability to accurately enter and retrieve information in structured databases
- Demonstrated organizational and time management skills
- Demonstrated ability to work effectively both as part of a team and with minimal supervision
- Experience in an office environment and demonstrated ability to communicate effectively with people on the phone and in-person
- Accurate typing skills
- Good interpersonal skills
Preferred Skills and Experience
- Familiarity with the mandate and services provided by community legal aid clinics and SLSOs’ in Ontario
- Experience in a law office or other setting involving legal services
- Familiarity with the Ontario administrative tribunal system
- Familiarity with SharePoint and OneDrive
- Familiarity with Adobe Acrobat Pro
- College diploma in administrative/legal studies and/or extensive related experience