Description:
Reporting to the Directors, Library & Learning Commons the successful candidate will ensure the efficient daily operation of the Libraries and Learning Commons (LLC). The incumbent provides various administrative support duties to the LLC team members including the Directors. The incumbent is also responsible for providing customer service and front-line support to those accessing Library and Learning Commons services.
Responsibilities include, but are not limited to:
- Provide administrative support to the Directors including scheduling of and preparing for meetings, processing, and tracking requests (financial and other), filing, and creating reports.
- Perform duties which help the day-to-day operation of a large unit with multiple focus areas and service delivery points: ordering and receipt tracking for all library resources and materials, ordering supplies etc.
- Provide front-line service and support to students and faculty, providing information on the services of the department.
- Assist with tracking, analysis and synthesis of departmental metrics and develop reports for departmental use (i.e. service usage, student concerns etc.).
- Assist with budget monitoring and tracking expenditures and deposits for departmental supplies, resources, and materials.
- Maintain accurate staffing information and records for the LLC as well as manages payroll and employment contracts for Regular Part-time staff of the LLC.
- Support marketing initiatives: organizing and purchasing prizes and/or refreshments as needed, prepare posters, assist with promotion of programs and services.
Qualifications:
- A Two (2) year diploma in Business, Office Administration, Humanities, Social Studies or in a similar field of study.
- A minimum of three (3) years of Administrative or reception experience in a busy, professional office, preferably in an educational, social services or library setting.
- Familiarity with a high volume or ordering, tracking and reception of materials.
- Excellent communication skills, both verbal and written.
- Superb time management and ability to prioritize scheduling and calendar work.
- Excellent organizational and interpersonal skills.
- Proven abilities in working independently, exercising good judgement and professionalism.
- Strong Microsoft Office application skills, including Word, Excel, and PowerPoint.
- Experience with Peoplesoft and Brightspace are considered assets.