Description:
The core duty of this position will be to ensure that changes to posted staff schedules (e.g. sick calls, time off requests, etc.) are addressed in a timely manner for organizational divisions as assigned. Duties also include:
- Responding to correspondence (calls, texts, emails, etc.) related to staff absences, filling time off requests and addressing program-specific scheduling needs (e.g. coverage needed for appointments, medical needs, etc.);
- Ensuring that staffing is arranged and / or staff are re-deployed to meet the needs of persons served, within the parameters of the Collective Agreement;
- Maintaining and updating staff schedules that have been posted;
- Ensuring that staff hours are accurately provided in a timely manner to the Scheduling Supervisors;
- Maintaining and updating the Dayforce payroll, scheduling and HR system(s);
- Ensuring that all activities within their span of control and influence operate in accordance with legislative requirements and conform to best practice standards, CLKD policy and the Collective Agreement;
- Working collaboratively with Scheduling Supervisors, Human Resources Manager, Director of Human Resources, Division Manager, and individual program Coordinators to report on and solve program staffing concerns they are aware of that require attention;
- Completing all other duties as assigned, which may include providing back-up for reception and administrative duties.