Administration Receptionist

 

Description:

As a Receptionist you will be the representative of our company’s first impressions on the guests

and visitors. It is your foremost responsibility to compassionately greet all incoming guests, visitors

and members, help them with directions or any appropriate information. You will be

professionally answering phone calls in a polite tone and re-directing calls to respective

departments. Also as the receptionist, you will perform various front desk duties including filing,

handling and re-directing mail, external communications, and assisting administratively to TFN

Management Team, and Staff. This position reports to the Human Resources Manager.

Duties and Responsibilities

➢ Answering phones, properly navigating callers to the appropriate departments, staff, and

information callers require.

➢ Greeting guests and hosting meeting guests. Preparing coffee, water, tea service.

➢ Monitoring supply inventory weekly.

➢ Set up of appointments for TFN Staff.

➢ Set of meetings being held at the treaty office (Board room schedule, setup & tear down)

➢ Monitoring and maintenance of all TFN Notices via bulletin board, emails, and postings.

➢ Operation, and maintenance of the faxes incoming and outgoing – Includes keeping a very

organized fax logging system

➢ Organization and maintenance of mail logging system in place. All incoming and out-going

mail gets called out to recipients, or sent by Canada Post or Courier.

➢ General tidying of office areas, front office / reception area, kitchen.

➢ Receiving and placing orders as directed.

➢ General office operations, filling of paper in machines, operation of postage machine,

copier, fax machine, filing, making copies as needed, distribution of staff mail arriving by post

office box, fax, email etc.

➢ All other duties as assigned.

➢ Office support / duties as required from other TFN Staff

 

Qualifications

➢ Education: High School Diploma (Preferred), or Additional Administrative Support

Certifications, or Diploma will be considered an asset.

➢ Experience: 1-2 years of related experience in office environment (Required)

➢ Experience of Microsoft Office software suite. (Required)

➢ Ability to build positive relationships with high level of interpersonal skills

➢ Ability to prioritize tasks according to importance in a fast paced environment

➢ Ability to handle conflict with sound judgement

➢ Multi-tasking capability without compromising on quality

Qualifications Continued…

➢ Must be proficient in handling office equipment including complex multiple lined telephones,

printers, photocopy machines, etc.

➢ Strong written and verbal communication skills

➢ Must provide acceptable Criminal Record Check with Vulnerable Sector search (Required)

➢ Current valid Class 5 B.C. driver’s license and drivers abstract