Description:
Our client, a dynamic technology company, seeks a proactive Accounts Receivable Specialist with a knack for collections. As a pivotal member of our finance team, you'll play a crucial role in ensuring timely payments from our business clients while maintaining exceptional professionalism and problem-solving skills.
Responsibilities:
- Manage Accounts Receivable: Oversee and maintain accurate records of outstanding payments from business clients.
- Collections Coordination: Engage in proactive follow-ups with clients to discuss payment timelines and resolve any discrepancies.
- Interdepartmental Collaboration: Foster effective communication with cross-functional teams including Accounts Receivable, Operations, and Sales to streamline payment processes.
- Issue Identification and Resolution: Utilize your keen eye for detail to identify and troubleshoot issues within the collections process. Collaborate with internal and external stakeholders to implement effective solutions.
- Customer Service Excellence: Demonstrate a commitment to delivering exceptional customer service to both internal and external clients, ensuring a positive experience throughout the collections process.
Qualifications:
- Relevant Experience: Minimum of 3 years' experience in an office environment, with a focus on Accounts Receivable and collections.
- Business Acumen: Strong understanding of business processes and financial principles, with the ability to navigate complex payment scenarios.
- Communication Skills: Exhibit professional communication skills, both written and verbal, in interactions with clients and colleagues.
- Problem-Solving Abilities: Demonstrated track record of effectively identifying and resolving issues, coupled with a proactive approach to problem-solving.
- Hybrid Work Environment: Comfortable with a hybrid work arrangement, spending 2-3 days per week in the office and remaining flexible as needed.