Description:
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Position Summary & Key Areas Of Responsibility
- Position responsible for identifying and targeting opportunities across existing and new prospects
- Partners with other business units to expand cross-sell opportunities; Leads account planning and opportunity planning sessions
- Responsible for demand creation of NCR Atleos ATMaaS, Self Service, Consulting, and SaaS solutions for existing accounts and new prospects within an assigned territory or geography; Also responsible for maintaining and growing file value and serving as the principal financial sales representative
- Responsible for customer relationships ensuring that all customer requirements are identified and met driving volume and growth into these user accounts; Key interface or liaison between the customer, sales support teams, the factory, product management and other internal resources with regard to sales and services issues for current customers; Position requires strong relationship management skills and carries the responsibility for the customer's satisfaction with NCR Atleos
- Ensure that key customer accounts continue to thrive in a partnership with NCR Atleos; Responsible for any prospect opportunity within their assigned account base in order to advance the business opportunity for new solutions as identified by the region
- Continually seek to build and enhance enduring relationships with key customer interfaces while working to achieve a thorough understanding of the customer's requirements and addressing customer issues, escalating them, as necessary, to the appropriate internal parties in order to drive them toward resolution
- Continually fill the pipeline with qualified opportunities and execute winning sales campaigns
- Obtains customer or industry information that assists in responding to customer's needs and requirements; Capitalizes on industry knowledge and customer contacts to uncover future business opportunities; Responds to competitive threats in order to maximize customer retention rate; Understands the formal and informal decision-making process within each of the accounts
- Effectively advise and influence customers through consultative selling techniques; Create an internal network of relationships with peers, management and internal sales support groups in providing value-added solutions and best in class service for the customer
- Has primary accountability for ensuring that assigned accounts are being properly serviced by NCR Atleos in a manner that reflects the NCR Atleos commitment to delivering high quality products and services
- Strategically designs a plan to effectively manage his/her territory in order to maximize incoming revenue and profits in order to meet annual quota objectives; Tracks the sales process through monthly forecast submissions for assigned accounts to quantify and qualify opportunities where NCR Atleos is best positioned to win
- Position requires ability to describe how NCR Atleos products and services relate to the customer's current industry position; Identify major competitors in the account and assesses the competitor's products/services, and compare their strengths and weaknesses relative to NCR Atleos; Position NCR Atleos as a single source provider offering additional solutions and services to maximize NCR Atleos revenue and profitable growth
- Apply presentation and consultative selling skills to deliver sales presentation at senior/executive levels; Incorporate thorough understanding of industry trends and issues into sales presentations
- Rely on excellent leadership and interpersonal skills to initiate and maintain executive-level interaction and customer satisfaction