Description:
As part of the Ticket Sales and Membership Team, your primary focus will be selling Premium Music and Live Entertainment products at Scotiabank Arena, Budweiser Stage, HISTORY, RBC Echo Beach and Coca-Cola Coliseum. Products include Season Seats, Memberships, Executive Suite Rentals, Group Hospitality and Premium Ticket packages.
The successful candidate must be a proactive, goal-oriented individual who thrives in a fast-paced business environment and shares MLSE’s common purpose: To unite and empower employees to create extraordinary moments for our fans and each other.
Driving revenue in strategic ways through cold calling, campaign and pipeline management and social selling- Developing repeat customers and hosting prospective clients on-site at a wide variety of events.
- Contributing to a collaborative sales team, driving best-in-class results across MLSE & Live Nation venues.
- Managing the Ticketing system including proper ticket administration, reporting and tracking sales.
- Utilizing Salesforce to track all inbound and outbound activity while consistently delivering on designated performance metrics and KPIs.
- Ensuring a positive and seamless customer experience from point of purchase, through to event night.
- Contributing to collaborative projects or service functions as required, in addition to annual sales targets.
- Developing long-term relationships with Members.
Qualifications
Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application.
- Proven experience in B2B and B2C sales with a consultative, solutions-based approach.
- An understanding and passion of a sales cycle related to music, live entertainment, special events, high-end memberships, and associated client demographics.
- Previous sales experience with a preference toward a team-based approach to selling.
- A positive-minded and natural self-starter with a proven track record in over-delivering on sales targets and goals.
- A passion on delivering the highest level of client experience and innate ability to build key relationships within and outside of the organization.
- TicketMaster, SalesForce and/or ARCHTICS knowledge is an asset but not essential
- An understanding of how to leverage social networks and develop effective sales campaigns.
- Thrives under pressure in a high energy environment with a strong ability to pivot in changing priorities.
- Flexibility to work non-traditional hours, in non-traditional settings
- Alignment with our Vision and Values which includes a positive, winning approach, incorporating integrity, confidentiality, and discretion.
- A post graduate degree or diploma in a business-related discipline preferred.