Account Executive

Description:

This is an opportunity in the exciting and fast-growing transportation technology industry. You’ll join a team of industry professionals in a rapidly growing organization and help us propel our growth trajectory.

As an Account Executive, you’ll be working very closely with a Regional Director and have responsibility for both managing some existing transit agency accounts as well as driving expansion to new agencies within a defined territory. This is an amazing opportunity for those with demonstrated experience in managing large/complex organizations to drive depth as well as a hunter that can deliver new business with public transit agencies and fleet operators.

You will develop an understanding of urban mobility challenges faced by transit agency operators and articulate how RideCo’s on-demand platform can solve their problems. You will help prepare detailed proposals in response to RFPs issued by public transit agencies. As a primary point of contact, you’ll have a vital role in shaping customers’ impressions of RideCo and laying the foundation for future partnerships. Your success will be measured by the customer renewals/retention, new revenues and partnerships.

Your day-to-day responsibilities will include:

• Grow Existing Client Accounts: Execute our land-and-expand business model. Build relationships within existing clients across various departments and stakeholders. Convert pilots into full-scale deals. Convert at-scale deals into even larger deals through expansion to new areas and use cases for the transit agencies.
• Prospect and qualify: Research and contact high-quality prospects through various channels including email, phone, LinkedIn, and industry tradeshows. Review and qualify RFPs. Act on inbound leads. Develop and execute upon a territory strategic plan.
• Educate: Understand potential clients’ pain points and articulate our value proposition by providing presentations, product demonstrations, case studies, and relevant content. Help potential public transit clients in shaping RFP requirements before publication.
• Build Partnerships: Develop relations with channel partners and local fleet partners that can be leveraged to deliver new business and participate with RideCo on bids for turnkey solution RFPs with municipalities.
• Collaborate: Engage with co-workers in the product and operations teams to address clients’ questions and build bespoke proposals. Collect insights or concerns from the market and feedback to marketing and product teams, to help continuously improve the product, content, and sales playbook. Document your activities in Salesforce.com.
• Collaborate on Proposals: Work with the proposals team to build solid proposals tailored to client or RFP requirements, adapting our existing proposal templates and leveraging help from team members to build customer-specific financial and operating models.
• Win Business: Coordinate all aspects of closing including contract review, negotiating terms, and securing signatures.