Description:
What you will do:
- Support the Senior Account Manager in successfully meeting client expectations and revenue targets
- Work closely with the Senior Account Manager to activate Marketing initiatives (sponsorships, social media, podcasts, video, written content, etc.)
- Support federal government account sponsorships/event planning through to execution and management of logistics
- Provide support to Key Account teams, attend Key Account meetings to record and follow up on action items
- Communicate contract-related information to internal stakeholders
- Support the compliance process for all federal government security requirements
- Proactively maintain contract-related correspondence and record keeping
- Document and maintain information in shared record-keeping tools to be used as reference data, source information for reporting and analytics, and be utilized for compliance audit
- Collaborate with other members of the team to ensure business needs are met
- Lead and contribute to internal process improvements by identifying improvements/ modifications, investigating issues, conducting impact analyses, and managing related change management activities
- Respond proactively to opportunities
- Deliver exceptional client service by maximizing results and fostering collaboration across businesses and service lines
- Actively participate in the efficient functioning of a high-performing team by adopting digital tools and strategies, driving innovation, and contributing to process improvements
- Provide support to RFP Intake function
- Create and manipulation of reports in PowerPoint and Excel
- Assist with requirements for Task Authorizations with a quick turn-around (resume review and quality assurance)
- Assist the Senior Account Manager in the creation of reports and presentations; including Quarterly Reporting requirements
What you bring to this role:
- A minimum of 3 years progressive responsibility with quantifiable results in contract administration and risk management in a large professional services organization
- Experience working with the federal government is an asset
- Demonstrated ability to act as a trusted advisor, and ability to deal with multiple stakeholders including senior firm members/ Partners, contractors, external service providers, and various subject-matter experts
- Proven ability to work well in a fast paced, highly demanding, team environment, and manage a high volume of work with varying degrees of complexity
- Organized, and able to manage competing priorities for multiple stakeholders
- Keen eye for continuous improvement and efficiency, with a strong aptitude for conducting impact analysis assessments
- Demonstrated success on operational, process driven initiatives
- Proficient and comfortable with working in multiple technologies with the ability to identify and implement opportunities to utilize technology as an enabler
- Attention to detail and accuracy is paramount
- Advanced knowledge of MS Office
- Superior written and verbal communications skills in English and French is an asset
- Experience managing simultaneous events/sponsorships in an asset