Academic Administration

Description:

Under the supervision of the Associate-Supervisor, Operations, greets and informs students regarding graduate programs, regulations and procedures. Performs a variety academic and administrative activities in compliance with the regulations and procedures of the academic unit, the Faculty and the University. Provides a courteous and prompt service that promotes a positive image of the University of Ottawa to internal and external clients, thereby contributing to the university experience.

What you will bring:

Knowledge of administration normally acquired through post-secondary studies or equivalent experience.

Minimum of two (2) years of demonstrated experience in a similar role.

Experience in frontline client services.

Knowledge of University structure and regulations.

Experience in the interpretation, explanation and application of regulations and procedures

Experience analyzing files and procedures.

Experience using computerized systems: word processing, database, spreadsheet, e-mail, Internet, web content management as well as academic and financial systems.

Ability to produce high quality work and meet tight deadlines

Experience in bilingual administrative writing

Experience working under pressure and organizing work.

Strong interpersonal and communication skills.